CANCELLATION OF ORDER

Order for Book can be cancelled only before the book is dispatched 

Order for lecture course can be cancelled only before the lecture activation key is ACTIVATED.

Cancelling the order after dispatch of books or activation of lecture key will not be possible.

Books when received by the customer shall not be taken back. Lecture key once activated shall not be eligible for refund. 

To complete your cancellation, we require a receipt or proof of purchase.

The student shall intimate the reason for cancellation on our whatsapp number : 9653447150 

Accepting cancellation request is at the discretion of CA Preeti Aggarwal 

 

Reverse pickup of books

In case any book has been wrongly sent to the student, return shall be initiated by Theorymasters Learning Private Limited (the sender). Reverse pick-up charges shall be borne by the sender. 

 

REFUND

If you are paying by credit or debit card, payment is taken immediately after the order has been placed. In the event that we do not accept your order for any reason, your payment will be refunded within 48 hours of order cancellation. The refund shall be initiated to your account through our net banking facility. If for some reason your credit card is declined or not approved, we will not ship the goods until full payment has been received.

Refund shall be initiated within 48 hours of order cancellation

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@capreetiaggarwal.com

 

Shipping returns

To return your product, you should mail your product to: CA Preeti Aggarwal, 2704, VIVA Building, Raymond TenX Habitat, Pokhran Road No 2, Thane West, 400606

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Need help?

Contact us at www.capreetiaggarwal.com for questions related to refunds and returns.